Refund Policy

If a purchase from RYZE Superfoods is not right for you, the return arrangements below explain how to request assistance and how we handle the parcel and any repayment.

The return window and condition of goods

You have 30 days after delivery to request a return or exchange. For an unwanted purchase, retain the item unused, in its original condition and original packaging. Give us your order number or another proof of purchase. Please obtain return instructions before sending a parcel, so we can identify and process it correctly.

A prepaid route back to us

We pay return shipping for eligible unwanted purchases and for qualifying quality-related problems. Our team provides a prepaid return label or an agreed alternative method. We do not charge a restocking fee. The normal return destination is 7079 Harrison St, Merrillville, Indiana, 46410, United States; use another address only if our team has expressly supplied it for your return.

When something arrives incorrectly

Tell us about a damaged, defective, wrong or incomplete delivery with your order information and relevant photographs. We review the issue and arrange the appropriate remedy, including merchant-paid return shipping where a return is needed. Requirements for an ordinary unwanted item do not restrict your legal remedies for defective goods, missing items or an incorrect supply.

Receiving the parcel and issuing the refund

After the returned goods are received, inspected and approved, we issue the refund within 10 business days to the original payment method. Your bank or payment provider may require additional posting time. We communicate the result of inspection. For exchanges, contact us to agree the replacement and its availability rather than sending goods without instructions.

Changes before dispatch

Ask for an order cancellation or amendment as soon as possible before dispatch. We will check whether processing can still be stopped, but cannot promise that a request reaches us in time. Once shipped, use this return process. Any legally required cancellation or refund rights remain unaffected.

Merchant details for this policy

This store is RYZE Superfoods. Customer email: Support@smoothblendmushroomcoffee.shop.
Telephone: 219-832-4309.
Business address and default return destination: 7079 Harrison St, Merrillville, Indiana, 46410, United States.