FAQ

These answers cover common shopping questions for RYZE Superfoods. The linked policy pages contain the full arrangements, and our contact information below is available for anything specific to your order.

Where is delivery available, and what does it cost?

We ship only to United States addresses. Standard Shipping is free on every US order, without a minimum spend. Check your complete address before confirming checkout.

How long does an order take?

Handling is 1–2 business days, followed after dispatch by an estimated 4–6 business days of transit. Weekends and US public holidays are not business days. Carrier conditions can change an estimated arrival.

Where can I find tracking or request a change?

Tracking is emailed after dispatch. For an address change or cancellation, contact us promptly before shipment with the order reference. We check whether a change is still possible, but cannot guarantee it. After dispatch, return arrangements apply.

Can I return or exchange something I do not want?

Request an eligible return or exchange within 30 days of delivery. Keep an unwanted item unused, in its original condition and original packaging, and provide purchase proof. We pay eligible return shipping and supply a label or agreed method, without a restocking fee.

When is an approved return refunded?

Once the returned item is received, inspected and approved, we refund the original payment method within 10 business days. The payment provider or bank may need extra time to post the amount. See the Refund Policy for the process.

What if delivery is damaged, incomplete or wrong?

Send the order number, a description and relevant photos. We investigate damaged, defective, missing or incorrectly supplied goods and arrange a remedy. Eligible quality-related return costs are covered by the store, and mandatory consumer rights remain in place.

Which currency and payment methods can I use?

Checkout settles orders in USD and displays the methods enabled for that purchase. Review the final price, discounts and applicable taxes before paying. Full card credentials should never be sent to support.

How do I check ingredients or get further help?

Consult the selected item’s listing and label for ingredients, quantities, preparation and safety information. Blends and bundles differ. Our team handles enquiries Monday to Friday, 9:00 AM–5:00 PM, local time at the business address below.

Merchant details for this policy

This store is RYZE Superfoods. Customer email: Support@smoothblendmushroomcoffee.shop.
Telephone: 219-832-4309.
Business address and default return destination: 7079 Harrison St, Merrillville, Indiana, 46410, United States.